| Issue ID | 1495572 |
| Internal NHTSA # | 11124694 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | ML350 |
| Model Year | 2009 |
| File date | 06/09/18 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* takata recall. The contact owns a 2009 mercedes-benz ml350. The contact received notification of nhtsa campaign number: 16v081000 (air bags); however, the contact was unable to get the recall completed due to the srs warning indicator being illuminated. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of rockville centre (110 graham ave, hempstead, ny) was contacted and refused to perform the repair without charge due to the srs warning indicator being illuminated. The manufacturer was made aware of the failure and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | WOODMERE, NY |
| VIN pattern | 4JGBB86E89AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |